Yes, everyone was friendly and very kind, very nice!
My Rep was awesome, he came to my work to get me fitted for my boot! Even came to my house on a Saturday morning with a new boot so I would have the right one! Totally Awesome!
I rarely leave a review but your Rep was absolutely great and helpful, so I decided to share my experience. I hurt my knee and had a surgery done a few days ago, and I know the recovery is absolutely the most crucial part of the entire process. The braces Synergy provided have been amazing and all the advise and recommendations given prior to the surgery came in handy after the surgery. They took their time to adjust the braces to my bended knee (which was pretty challenging but they did it beautifully) and to answer all of my questions! Thank you for all the support and care!
Over the past years, we have come to know the Synergy Rep quite well. My son has unfortunately been a frequent flyer with knee injuries. After his first surgery, Synergy fitted my son with a PCL brace. He understood sports minded need for a brace that protects yet allows great performance. Their professionalism, optimism and sense of humor quelled our fears. The brace was a great fit and protects my son’s knee through three sports…football, basketball and baseball. Then another visit for a new brace. Our Synergy Rep went above and beyond to make sure the brace fit properly and protected my son…not my son is a two brace guy! Well done!
The Synergy Rep fitted my husband with a knee brace, they were so friendly and attentive. Plus he traveled over 100 miles to make sure we got the brace in time for a trip. Best ever!
I recently had ACL reconstruction surgery. My surgeon recommended a post surgical brace from Synergy main office. I was very impressed that their Rep offered to come to my house and measure me for a custom brace. They handed all the paperwork and had it approved by worker’s comp and delivered to me within a week. Most importantly, they took the time to tell me how to properly wear the brace, adjust it, and how best to break it in. I really felt like they cared about my recovery and they shared a lot of knowledge and experience that will help me get back to full performance.
I was recently fitted for a post surgery orthopedic brace by Synergy for an upcoming ACL replacement surgery scheduled next week. My experience with them was so positive I feel the need to share. When they initially called me to schedule our fitting, they immediately made me feel at ease. I am an extremely busy individual and tend to be short and curt on the phone. After 15 minutes of conversation I found myself smiling from ear to ear and wondering how time had passed so quickly without my realizing it. They are the most genuine, kind and caring people and I got the sense that I was the most important person in their life at the time. When I met them for my actual fitting, it was more of the same. They took their time to measure and fit the brace, taught me how to use it correctly, and spend a lot of time to make sure I was comfortable with my upcoming procedure.
Representative extremely helpful
The Synergy Rep was phenomenal today. They made a house call on a Saturday to fit me for a brace as soon as possible after my knee injury. They were friendly, knowledgeable and I would recommend to anyone who is in need of a brace!
Keep up the good work, it fits just right!
Very satisfied, my walking boot is very comfortable!
Equipment exceeded expectations!
Knowledgeable and convenient, thank you!
The Synergy Rep was very patient with me to make sure I understood everything.
Thank you for all the help, my knee feels much stronger!
I have visited and obtained orthotic equipment from this office several times, and it has always been a good experience!
I would highly recommend Synergy, working with them was a pleasure and they had my daughter looking forward to using her post ACL rehab brace with confidence on the soccer field!
Staff was very friendly, courteous and informative, offices were immaculate!
You guys were so awesome getting the product to me so so fast!
I would give Synergy 6/5 stars if I could! They were extremely thorough in explaining the post-surgery process and even called after my appointment to make sure I knew and understood all the information. Very knowledgeable. I feel like I am going into my ACL surgery well prepared thanks to Synergy!
Very helpful, professional and polite personnel!
He went out of his way to make it convenient. He also made a very stressful, scary time (pre-Operation) very comfortable and enjoyable. He made me family and I laugh while making sure we all knew how to work the brace. I will always recommend him and Synergy.SS-Pine Bush, NY
Staff member was very polite, knowledgeable and gave me a feeling that he really cared about my well-being.JB-Rochelle Park, NJ
The customer service representative really knew her material and explained everything very well. Overall though the Synergy people were extremely patient and willing to help. They really seemed to care and that means a lot especially when families are going through the stress of surgery and setting up care for a family member. Thank you!JS-NEPA
Very professional representative-Very Satisfied!RA-Hatboro, PA
They came to my job for fitting and delivery-This was wonderful!!!!SL-Philadelphia, PA
The service timeliness, precisionness/detail and courtesy from all the staff far and always exceeds expectations from any other companies these days!!Plymouth Meeting PA
Outstanding service and results.DV-Breinigsvile, PA
My contact person is Ken, he is very professional and knowledgeable of equipment. My insurance company was dragging the process along and he stay on them. He also kept me informed.KS-Morton, PA
Fast, prompt,courteous, flexible—PERFECT!TT-Boonton, NJ
I’m so happy with my brace—NO PAIN!!!RL-Barryville, NY
Kevin delivered the bone stimulator to our home. He was courteous, professional and thorough. When he was finished I knew exactly what to do. Thank You!SG- Perkiomenville, PA
Great knee brace. Works as instructed and is easy to put on.TM-Pottstown, PA
The representative arrived quickly with minimal warning to do so! He was very knowledgeable and friendly. DH-Collingswood, NJ
David was very friendly, professional and courteous through out the entire process. He gave me a phone should I have any problems. He gets an “A” from me!LV-Salem, NJ
Excellent staff-very friendly and knowledgeable. Brace has been working great!TD-Rockaway, NJ
My rep Mark is exceptional. Very knowledgeable, friendly, and made all appointments convenient.LR-Rockaway, NJ
Lauren went above and beyond to ensure that my 12 year old autistic child was comfortable in the knee brace. This was challenging for her because he had a bad expereience with his first brace.RK-Bayonne, NJ