Job Opening: Administrative Assistant

Benefits: Medical, Dental, Vision, Life Insurance, 401k, PTO, Holiday Pay
Employment Type: Full Time

Objective

The Clinical Care Specialist will be responsible for applying durable medical equipment to patients for pre-operative and post-operative surgeries. The Clinical Care Specialist will work directly with Orthopedic Surgeons and medical personnel to ensure the well-being of patients and their activities of daily living.

Key Functions

  • Monitor office operations
  • Perform typing and other clerical duties
  • Receive incoming telephone calls for the organization, obtains caller’s name and forwards to the appropriate person or department and/or takes a message
  • Greets clients and visitors and directs them to either the conference room or patient room
  • Serves as the go-to for office inquiries and conflicts
  • Answer minor inquiries for the general public
  • Assist in the planning and execution of company events and holiday parties
  • Schedules appointments and meetings
  • Receives or sends out messenger/courier items
  • Tracks that office supplies are replenished throughout the office
  • Ensures all scanners, printers, mail machines, faxes and telephones are in working order
  • Manage and distribute all incoming faxes

Accreditation

Synergy Orthopedics is a Medicare accredited company, as well as, independently accredited by the BOC Accreditation. At Synergy we take great pride in our Highly Rated Status as an accredited provider.

Competencies

  • Detail orientated and dependable
  • Excellent patient communication and customer service skills
  • Exceptional organizational and critical thinking skills
  • Ability to use independent judgement and discretion
  • Strong written and verbal communication skills
  • Knowledge of governmental regulations, including HIPAA, OSHA, and other compliance
    programs

Qualifications

  • Minimum of 2 years of experience in phone triage and customer service

About Synergy Orthopedics

Synergy Orthopedics is a dynamic, rapidly growing Third Party Biller of Orthopedic Bracing and Rehabilitation products focused on serving Patients and Physicians in the PA, NJ, DE, MD and NY State areas for a wide range of Orthopedic and Podiatric rehabilitation and surgical needs.